Terms of service
TERMS OF SERVICE
OVERVIEW
Welcome to Cratore. The terms “we,” “us,” and “our” refer to Cratore. Cratore operates this store and website, including all information, content, features, tools, products, and services to provide you, the customer, with a curated shopping experience (the “Services”). Cratore is powered by Shopify, which allows us to provide the Services to you.
The following terms and conditions, together with any policies referenced herein (the “Terms of Service” or “Terms”), describe your rights and responsibilities when using the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as disclaimers and limitations of liability.
By accessing, browsing, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or the Privacy Policy, you must not use our Services.
SECTION 1: ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and that you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.
To use the Services, including accessing our online stores, browsing them, or purchasing any products or services we offer, you may be required to provide certain information, such as your email address, billing address, payment method, and shipping address. You represent and warrant that all information you provide is accurate, current, and complete, and that you have all necessary rights to provide such information.
You are solely responsible for maintaining the security of your account credentials and for all activity that occurs under your account. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2: OUR PRODUCTS
We have made every effort to accurately display our products and services in our online stores. However, please note that the colors or appearance of products may vary depending on the device you use and its settings.
We do not guarantee that the appearance or quality of any products or services purchased will meet your expectations or be identical to what is displayed online.
All product descriptions are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time and may limit quantities offered to any person, geographic region, or jurisdiction.
SECTION 3: ORDERS
When you place an order, you are making an offer to purchase. Cratore reserves the right to accept or reject any order at its sole discretion. Your order will not be accepted until Cratore confirms acceptance and your payment has been received and processed.
Please review your order carefully before submission, as Cratore may be unable to accommodate cancellation requests once an order has been accepted. If we modify or cancel an order, or if we do not accept it, we will attempt to notify you using the email address, billing address, or phone number provided at checkout.
All purchases are subject to returns or exchanges only in accordance with our Refund Policy.
You represent and warrant that all purchases are for personal or household use only and not for resale or commercial export.
SECTION 4: PRICING AND BILLING
Prices, discounts, and promotions are subject to change without notice. The price charged will be the price in effect at the time the order is placed and will be stated in the order confirmation email.
Unless otherwise stated, prices do not include taxes, shipping, handling, customs, or import fees.
Prices shown in our online stores may differ from prices offered by third parties. From time to time, we may offer promotions governed by separate terms. In the event of a conflict, the promotional terms will prevail.
You agree to provide current, complete, and accurate purchase, payment, and account information and to promptly update your account details as needed.
You represent and warrant that:
(i) the credit card information provided is true and accurate;
(ii) you are authorized to use the card;
(iii) the card issuer will honor the charges; and
(iv) you will pay all charges incurred, including shipping, handling, and applicable taxes.
SECTION 5: SHIPPING AND DELIVERY
We are not responsible for shipping or delivery delays. All delivery times are estimates only and not guaranteed. We are not liable for delays caused by carriers, customs processing, or events beyond our control.
Once products are handed over to the carrier, title and risk of loss pass to you.
SECTION 6: INTELLECTUAL PROPERTY
All content included in the Services—such as trademarks, text, images, graphics, product reviews, videos, audio, and overall design—is the property of Cratore, its affiliates, or licensors and is protected by U.S. and international intellectual property laws.
These Terms permit use of the Services for personal, non-commercial purposes only. You may not reproduce, distribute, modify, display, republish, download, store, or transmit any content without our prior written consent.
Nothing in these Terms grants you any license or rights in Cratore’s or Shopify’s intellectual property. Unauthorized use may violate intellectual property laws. All rights not expressly granted are reserved.
SECTION 7: OPTIONAL TOOLS
We may provide access to third-party tools over which we have no control. You acknowledge that such tools are provided “as is” and “as available” without warranties.
Your use of optional third-party tools is entirely at your own risk and subject to the terms of those providers.
Future features and tools added to the Services shall also be subject to these Terms.
SECTION 8: THIRD-PARTY LINKS
The Services may contain links to third-party websites or materials. We are not responsible for examining or evaluating their content or accuracy.
Any access to third-party websites is at your own risk. We are not liable for any harm or damages related to third-party products or services.
SECTION 9: RELATIONSHIP WITH SHOPIFY
Cratore is powered by Shopify; however, all purchases are made directly with Cratore. Shopify is not responsible for any aspect of sales between you and Cratore. You expressly release Shopify and its affiliates from any claims arising from transactions with Cratore.
SECTION 10: PRIVACY POLICY
All personal information collected is subject to our Privacy Policy and Shopify’s Privacy Policy. By using the Services, you acknowledge that you have read these policies.
SECTION 11: COMMENTS
By submitting comments, reviews, suggestions, or other content, you grant Cratore a perpetual, worldwide, royalty-free license to use such content for any purpose, including commercial use.
You represent that you own or control all rights to your comments and that they do not violate third-party rights.
SECTION 12: ERRORS, INACCURACIES, AND OMISSIONS
We reserve the right to correct errors or inaccuracies and to cancel orders if information is inaccurate, at any time without prior notice.
SECTION 13: PROHIBITED USES
You may use the Services only for lawful purposes. Any misuse, including fraud, harassment, intellectual property infringement, or interference with security features, is prohibited and may result in account termination.
SECTION 14: TERMINATION
We may terminate or suspend access to the Services at any time without notice. Obligations incurred prior to termination will survive.
SECTION 15: DISCLAIMER OF WARRANTIES
The Services and all products are provided “as is” and “as available” without warranties of any kind, unless expressly stated otherwise.
SECTION 16: LIMITATION OF LIABILITY
To the fullest extent permitted by law, Cratore and Shopify shall not be liable for any indirect, incidental, or consequential damages arising from use of the Services or products.
SECTION 17: INDEMNIFICATION
You agree to indemnify and hold harmless Cratore, Shopify, and their affiliates from any claims arising from your breach of these Terms or misuse of the Services.
SECTION 18: SEVERABILITY
If any provision is deemed unlawful or unenforceable, the remaining provisions will remain in effect.
SECTION 19: WAIVER; ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and Cratore and supersede any prior agreements.
SECTION 20: ASSIGNMENT
You may not assign these Terms without our written consent. We may assign these Terms without restriction.
SECTION 21: GOVERNING LAW
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction where Cratore operates. You submit to the jurisdiction of the applicable courts.
SECTION 22: HEADINGS
Headings are for convenience only and do not affect interpretation.
SECTION 23: CHANGES TO TERMS OF SERVICE
We reserve the right to update or modify these Terms at any time by posting changes on our website. Continued use of the Services constitutes acceptance of the updated Terms.
SECTION 24: CONTACT INFORMATION
Questions about the Terms of Service should be sent to alphamarketingdigi@gmail.com.